IMPORTANT: Members who attempt to make a payment through bill pay that contains a special character in the Add Memo field will receive the following message: "Your entry contains an invalid special character. Please re-enter"
Click to learn about a temporary workaround.
Click to learn about a temporary workaround.
As a temporary workaround, removing the special character from the Add Memo field will allow payments to be submitted.
Use of the following special characters in the Add Memo field will prevent a payment from being submitted:
+ (plus)
- (hyphen)
= (equals)
@ (at)
< (less than)
> (greater than)
“ (double quote)
^ (caret)
\ (backslash)
; (semi-colon)
= (equal)
$ (dollar)
% (percent)
? (question mark)
* (asterisk)
/ (forward slash)
[ (opening square bracket)
] (closing square bracket)
Use of the following special characters in the Add Memo field will prevent a payment from being submitted:
+ (plus)
- (hyphen)
= (equals)
@ (at)
< (less than)
> (greater than)
“ (double quote)
^ (caret)
\ (backslash)
; (semi-colon)
= (equal)
$ (dollar)
% (percent)
? (question mark)
* (asterisk)
/ (forward slash)
[ (opening square bracket)
] (closing square bracket)
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